Heat Pump Repairs & Servicing

Fast, efficient service & repairs for all heat pump models Auckland wide

Winter Time Specials

Warm up this Winter… It’s now time for a SERVICE!


Heat Pump



Heat Pump



Heat Pump



Heat Pump



Heat Pump


More than five heat pumps email info@heatpumpcity.co.nz


Terms and Conditions

All multi service specials are vaild with all units in the same property/business only. If multi units are in different locations, an extra charge may apply.


Book Your Service Today & Keep Warm this Winter

A 8 POINT SERVICE CHECK by one of our specialised

Technicians includes:

  • Clean and disinfect the systems coils (inside and out)
  • Clean indoor filters
  • Check and clean drain pipe or condensate pump if fitted
  • Check for Vermin, lay bait for ants and cockroaches (not covered by warranty) advise customer of potential problem
  • Check systems fault diagnostics
  • Check temperature readings
  • Check for any abnormal noise or signs of deterioration
  • Replace remote batteries

We also instruct you of any operation or maintenance requirements, if necessary. If something goes wrong with your air conditioning unit we can offer a full diagnostics and warranty works. Charges may apply.


The standard price for 1 Heat Pump or Ducted System Service is $145.00 per unit (gst inclusive).
We also have pricing for multiple Heat Pumps & Ducted Systems with regular specials throughout the year.


PLEASE CLICK HERE or give us a call between 9am – 5pm, Monday – Friday to book your service.

Our Service Technicians are available to you between 8am – 4pm, Monday – Friday or 9am – 12pm on Saturdays (excluding public holidays).

To book your service today, give us a call on Free Phone: 0800 934 678 (press 1 for Heat Pump City, then 2 for Service Department) or simply fill out this form and we will be in contact with you within two working days. We look forward to being of service to you!

Terms & Conditions: Heat Pumps should be in working order before we undertake a full 10 Point Service Check. If extra work is required to fix parts of a heat pump or ducting system, a call out fee and parts charge will apply. Possibility of manufacturer declining warranty claim if preventative maintenance services have not been carried out on a regular basis.


Our dedicated team are trained in quality standards to provide a professional and friendly service in a timely manner to maintain optimum efficient and longevity of your Heat Pump, Multi & Ducting systems.

Why Service My Heat Pump?

Heat Pump cleaning will ensure optimum performance from your heat pump.
During the winter, condensation levels rise. This may cause drainage blockage, musty smells and algae growth.
We recommend a service of your Heat Pumps yearly, and every 6 months for Multi and Ducted Systems, so you can enjoy a festive Summertime as well as a warm Winter with optimum performance.

What Does a Service Include?

We now provide all customers with a Service History Booklet to help you keep all information as well as service works, warranty and all electrical works of your unit in one.